FAQs
Does Aventon offer free shipping?
Aventon offers free shipping on purchases of $100 or more to addresses in the 48 continental United States. In-stock bikes ship in three to five business days. In-stock accessories and components ship in seven to 10 business days.
What is Aventon Rewards?
Aventon rolls its rewards & referral programs into one, letting you earn exclusive rewards every time you shop at Aventon. The program is free to join, and lets you earn points for every purchase. You'll also get bonus points for downloading the Aventon app, following them on social media, and on your birthday. Members get access to promotions, events, free gifts, contests, and more. Additionally, you can refer friends to Aventon to net them $50 off their order, and you'll get 5,000 reward points whenever someone uses your referral link to purchase an eBike.
Can I get an Aventon student discount?
Eligible students can get $75 off any eBike at Aventon. You'll need to verify your student eligibility with a valid Student Beans at the checkout to be sent your exclusive discount code. You can find out more about how to redeem your savings on the Aventon website.
What is the Aventon return policy?
Aventon lets you return any item in new and unused condition within 14 days of receipt for a full refund with no restocking fee. For all returns, return shipping charges are the responsibility of the recipient. Aventon will issue a refund using the same payment method you used originally.
How do I contact Aventon customer service?
Aventon Bikes customer support can be found online or by calling (866) 300-3311 Monday to Friday from 8am - 5pm (PT). You can also find a large database of owner's resources on the Aventon website, which offer advice on getting the most out of your bike and keeping it in the best condition possible.
Hints and tips
Shop Aventon sales: Aventon regularly offers sales and promos from its website. Deals run the gamut from a free extra battery with select eBike purchases to up to $300 off select Aventon e-bikes. You can browse all current deals via the Aventon website.
Join Aventon Rewards: Aventon's Rewards scheme will help you earn points for making purchases, following the brand on social media, and referring friends to the brand. Points can be redeemed against future orders, letting you save if you're a repeat customer. The scheme is free to join through the brand's website.
Get an Aventon Student discount: If you're studying, you can knock $75 off the price of your next Aventon eBike by verifying with a valid Student Beans. It's completely free to do and you can find all the details you need on the Aventon website, so get saving!
Download the Aventon App: The Aventon app is available to download for free on Android and iOS, and lets you place & manage orders, track & earn reward points, and get customer support on the go. You'll even earn 1000 Aventon Rewards points for downloading it, helping you save on future purchases.
Sign up for Aventon Bikes emails: If you want to stay up to date with the latest news on Aventon Bikes, including product info, sales and exclusive promotions, you can sign up for the newsletter via email. New customers will be sent a one-off discount code for money off their purchase too.
Get text alerts from Aventon: You can also get text alerts from Aventon whenever a new deal is available. Simply provide your phone number in the field next to the email sign up and you'll get a heads up every time there's a deal deal directly to your phone.
How to use Aventon discount codes
1. Select an Aventon discount code you'd like to use and click "Get Code" to reveal it.
2. Copy your code for later, then head to the Aventon website and start shopping.
3. Add items you want to your shopping cart as you go, then click on your cart when you're ready to buy.
4. On the checkout page, look for a field labeled "Gift card or discount code." to the right of the info/address area.
5. Click the box and manually enter your Aventon coupon code.
6. Hit the "Apply" button and your coupon will be activated.
