FAQs
Does Best Buy offer free shipping?
Yes, Best Buy offers free shipping on orders worth $35 or more. If you're a Best Buy member, you can do one better, with from free shipping on all orders with no minimum spend. Membership is free - you just need to sign up through the Best Buy website.
What is My Best Buy?
The My Best Buy program is the brand's loyalty scheme. It's free to join and allows you to earn reward points on all eligible purchases, view your purchase history, product warranties and more. Members earn 1% back in rewards (0.5 points per $1 spent) on eligible purchases. You'll also earn a $5 Best Buy coupon for ever 250 points you accrue, and get access to exclusive members-only discounts on certain products & services (including Google One, Apple Music, SiriusXM Platinum & Apple TV+).
Is there a Best Buy sale?
Best Buy often runs sales throughout the year, especially around key retailing seasons such as New Year's, Christmas, Labor Day, 4th of July, Black Friday & Amazon Prime Day. You'll also see smaller, more product-focused sales throughout the year. We've seen as much as $300 off selected devices.
Can I get a Best Buy student discount?
Yes, you can find student deals around term times to save on products for going back to school or college. Find out more about the kind of savings on offer in our How to get a Best Buy student discount guide.
Is there a Best Buy Trade In service?
If you have old devices you no longer need, you can trade them in for store credit that you can spend on future orders. Best Buy will pay up to $500 for laptops, smartphones, wearables, games consoles & other tech, and you can get a price estimate before you send your devices in via the Best Buy website.
Does Best Buy price match?
Yes, the Best Buy price match promise means that if you find a product that Best Buy sells cheaper elsewhere, they'll match the lower price. To qualify for the scheme, the product must be a matching brand, color and model number, and be currently available to buy from the other store. You can find out more on the price match guarantee page of their website.
What is the Best Buy return policy?
Under the Best Buy return policy, customers have 15 days from the day they make their purchase to return most items if they're unhappy with them. You'll only have 14 days to return activatable products such as cell phones on selected networks (so long as they haven't been activated). Best Buy TotalTech Members get up to 60 days, however.
How do I contact Best Buy customer service?
To get in touch with Best Buy customer service, you'll need to head to their website and find the Contact Us page. From here you'll be able to select your query type and then either start a live chat with a member of the team or speak to someone on the phone.
Hints and tips
Join My Best Buy: The My Best Buy program is free and allows you to earn reward points on all eligible purchases, view your purchase history, product warranties and more. Members earn 1% back in rewards (0.5 points per $1 spent) on eligible purchases. Plus, you'll earn a $5 Best Buy coupon for ever 250 points you accrue.
Take advantage of Apple Events: Best Buy is one of our favorite stores for shopping Apple deals. The retailer is known for taking up to $100 off iPads, MacBooks, and more. Make sure to check out the Best Buy Apple Event/Top Deals page for the latest sales.
Save with a Best Buy credit card: Best Buy has two credit card options: the My Best Buy Credit Card and the My Best Buy Visa Card. The former lets you earn 5% back on your Best Buy purchases. It also gives you access to finance options when making major purchases. By comparison, the My Best Buy Visa Card offers the same benefits, but also gives you 3% back in rewards on gas purchases, 2% back in rewards on dining, and 1% back in rewards on everything else.
Make the most of the Best Buy trade-in scheme: The Best Buy trade-in service lets you get store credit for handing in your old devices, which you can then redeem against future orders. Best Buy accepts all kinds of devices including smartphones, laptops, games consoles, and more, and we've seen offers of up to $450 store credit on select devices. You can use the Best Buy Trade-In estimator to see what your device is worth before you trade it in.
Check out Best Buy flash sales: Best Buy don't just run regular promotions, they also offer very limited time ones that bring significant savings. We've recently seen a Best Buy Flash Sale knock Vizio's 4K OLED TV to just $999 - a saving of $300. Check their sales section to see the latest deals, and make sure to snap them up whilst the option is around.
Consider a Best Buy TotalTech Membership: If you want extra features from your shop, a TotalTech Membership costs $199.99 for a year and brings a host of benefits including unlimited free 2-day delivery, free 24/7 Geek Squad support, free delivery & installation of devices, an extension of the usual returns period to 60 days, and exclusive discounted Totaltech member prices on selected devices.
Sign up for the Best Buy newsletter: If you want to be kept up with the latest Best Buy sales, product news, and promotions, you can sign up for the Best Buy newsletter with your chosen email address and you'll receive regular updates straight to your inbox.
How to use Best Buy coupon codes
1. Choose one of our Best Buy coupon codes you'd like to use and click "Get Code" to reveal it.
2. Copy the coupon code for later, then head to the Best Buy site to start shopping.
3. Add the items you want to your shopping cart as you go.
4. When you're ready to buy, click on your shopping cart to head to the checkout.
5. Below the "Payment information" you'll find a field that says "Use a Best Buy Gift Card, Store Credit or Discount Code." Click on the text and the field will expand.
6. In this area, you can enter your Best Buy promo code. After you've finished, click "Apply".
7. Your order total should change to reflect your saving - you can now proceed through the rest of the checkout to place your order.
