FAQs
Does Build.com offer free shipping?
Build with Ferguson offers free ground shipping on all orders over $49. Free freight shipping is also available on all orders priced over $1,499. For an additional cost, Build with Ferguson also offers expedited second-day and next-day shipping.
Can I still browse the Build.com catalog?
Build with Furgoson's catalog is now fully digital and available online. In addition to products, the catalog also features tips and guides to help you with your next home project. The seasonal catalog can be found on the catalog page of their website.
What is Build with Ferguson Pro?
A Build with Ferguson Pro account lets you receive benefits when shopping at Build with Ferguson websites. As a member, you'll see exclusive members-only prices, and you'll also get faster shipping options for free, helping you save on repeat orders. You can sign up for a pro account via the Build with Ferguson website.
What is Build with Ferguson's return policy?
Consumers may return items to Build with Ferguson within 180 days of receipt. Returns outside of the 180-day return window will not be accepted. Refunds will be applied to your account minus return shipping. To qualify for a return, the item must be in resalable condition, free from scratches or dents, and must not be missing pieces. You can learn more about their refund policy via the Build with Ferguson website.
How do I contact Build.com?
You can call the brand on (800) 375-3403 to speak with a member of the team, or use their live chat feature on their website. Look for the icon in the right-hand corner to start a chat.
Hints and tips
Look for seasonal sales: Build.com runs seasonal sales around key retailing periods such as Christmas, Black Friday, President's Day, Memorial Day & 4th of July. These sales can help you save up to 50% off the usual prices, which can add up when you're buying home improvement goods.
Browse Build.com deals: Build.com regularly offers deals on its website. The site also has a section for limited quantities of "best buys under $100" items. You can browse current deals via the Build with Ferguson website.
Sign up for exclusive e-mail deals: Build with Ferguson will e-mail you their latest deals and clearance sales as they happen. You can sign up directly on the homepage. Scroll to the very bottom to see the section titled: "Sign up to get the best deals" and provide your chosen email address to join. If you're a new subscriber, you'll also get a coupon for 5% off your next order (up to $200).
Look out for rebates: Build.com offers a variety of rebates to help make DIY home projects more affordable. Rebates can knock from $100 to $1,000 off your purchase. Build with Ferguson rebates are based on the manufacturer and can include GE, Frigidaire, Haier, LG, KitchenAid, and more. You can see all current rebates via the Build with Ferguson rebate center.
Sign up for the Build.com newsletter: If you want to be kept up to date with the latest Build.com products, sales & news, you can sign up with your chosen email address through their website. New sign ups will get a one-time code for 5% (up to $200 off) their next order too.
How to use Build.com coupons
1. Choose one of our Build.com coupons you'd like to use and click "Get Code" to reveal it.
2. Copy the code for later and head to Build.com to start shopping.
3. Add the items you want to buy to your shopping cart as you go.
4. Click on your shopping cart to head to the checkout and review your order.
5. Below your Grand Total, you'll find a field labeled "Do you have a Coupon Code?"
6. Manually enter your Build.com coupons in the field and click "Apply" to activate your savings.
7. Once your discount has been applied, you can proceed through the rest of the checkout process as normal to place your order.
