FAQs
Does Layla Sleep offer free shipping?
Yes, Layla Sleep offers free shipping on all orders, as well as on returns of all mattress/bedding purchases, meaning you won't pay any fees to receive your order or send it back if it's not right for you.
Is there a Layla Sleep free trial?
Layla lets customers try out their new Layla mattress for up to 4 months (120 nights) to see if it's the right mattress for them. If not, you can return it free of charge, meaning you can buy without worrying you're stuck with the wrong product.
What is the Layla Sleep return policy?
If you aren't 100% happy with your Layla Sleep product, you have 120 days to send it back, or 30 if it's an adjustable base, mattress protector or pet bed. Returns are free, and can be organized through the dedicated Layla Sleep returns page on their website. Just get in touch with their team to arrange a collection.
How can I contact Layla Sleep customer service?
If you want to get in touch with the Layla Sleep customer service team, you can write to them at 157 Church Street, Suite 1956, New Haven, CT 06510. You can also call 855-358-1676 between 6am - 3pm (PST) Monday to Sunday, and email support@laylasleep.com. There is also a live chat feature available on the website.
Hints and tips
Shop during major holidays: While Layla Sleep offers sales year-round, some of the best mattress discounts are tied to specific holidays like Black Friday and Cyber Monday. Make sure to follow our mattress sales guide for the best deals of the week during and outside of the holidays.
Get a Layla Sleep service discount: Military, first responders, teachers, and nurses can take advantage of Layla's service discounts. Once eligibility is confirmed, you'll receive a 20% discount on Layla Sleep products. Just verify your status with a valid service email address to redeem your saving.
Watch for Layla Sleep bundles: Like many bedding retailers, Layla Sleep likes to offer bundles of items for prices that mean you make a saving versus buying them separately. You can find as much as $200 off, as well as offers like free pillows, with selected products.
How to use Layla coupon codes
1. After adding an item(s) to your shopping cart, proceed to the checkout page.
2. Below the order summary (located on the right), you'll see a field labeled "Apply Coupon."
3. Click on and it manually enter your coupon in the resulting field.
4. Click on the "Apply Coupon" button and your discount will be immediately shown.
