FAQs
Does Rad Power Bikes offer free shipping?
Rad Power Bikes offers free shipping on all orders containing bikes. If your order only contains accessories or parts, this will incur a shipping fee of $10 for orders, unless your order is worth $150 or more. Rad Powers Bikes accessories orders worth $150 or more will be shipped free. Note that replacement battery orders will require an extra $60 shipping charge.
Can I get a Rad Power Bikes student discount?
Yes, students & graduates can verify with Student Beans through the Rad Power Bikes website to get discounts on their orders. These discounts are different depending on whether you're still studying. Students can get a free accessory worth $100 with any purchase, whilst Graduates can get $50 off any e-bike purchase.
What is the Rad Power Bikes return policy?
To return your Rad Power Bikes ebike, you'll need to get in touch with Rad Power Bikes customer service within 14 days of your receipt of the bike. The bike must have less than 10 miles on the odometer and be free of wear and tear. Make sure it's in the original packaging with all the items originally included, and when the Rad Power Bikes customer service team send you a prepaid returns label, attach it to the box before you send it back.
How do I contact Rad Power Bikes?
To reach Rad Power Bikes customer service, head to their website, find the contact page and submit a request through their contact form. You can also call the Rad Power Bikes customer service team on 1-800-939-0310 (US) or 877-299-9404 (CA) to speak to someone about your order.
Hints and tips
Shop Rad Power Bikes sales: Rad Power Bikes sales run throughout the year with bigger savings around key seasonal events such as Christmas & Black Friday. You can save up to $700 off selected products, and find the latest offers on this page.
Look out for rebates: Depending on which state you live in, Rad Power Bikes may be able to offer you an immediate rebate on your e-bike purchase. Make sure to check the rebate section of their website to see if there are any ways to save in your area. These can be worth up to $700 on a purchase, or up to $7500 with scrappage schemes in California.
Refer a friend to Rad Power Bikes: Get discounts for every friend you refer to Rad Power Bikes with the refer-a-friend program. You can send your friends a unique code that gives them a $50 discount on their first Rad Power Bikes purchase. Once their order has been placed you'll get a $50 Rad Power Bikes gift card as a thank you.
Sign up for the Rad Power Bike newsletter: Rad Power Bikes will e-mail you promotions and sales when you sign up for their Rad deals. In some instances, you can get up to 50% off accessories with your e-bike purchase.
Make the most of free shipping: You can get free shipping on all Rad Power Bikes orders that contain e-bikes, or any orders without bikes that cost $150 or over. Make sure to order your e-bike and accessories in one order to save.
Test ride a Rad Power Bike: Some distributors have fleets of Rad Power Bikes available to rent, allowing you to try them out before you decide to buy. To see your nearest Rad Power Bikes e-bike sales & service center, head to their website and find the where to ride page.
How to use Rad Power Bikes discount codes
1. Select one of our Rad Power Bikes discount codes you'd like to use and click "Get Code".
2. Once the code has been revealed, copy it to your clipboard for later.
3. Head to the Rad Power Bikes website and add the items you want to your shopping cart.
4. When you're ready to buy, click on your cart to review your order.
5. Once you're happy you have all the items you want, proceed to the checkout.
6. On the right hand side, find the box marked "Gift card or discount code" and enter your Rad Power Bikes discount codes here.
7. Click "Apply" and your order total should be updated to reflect your discount.
8. Continue through the checkout as normal to place your order.
