FAQs
When is Samsung Galaxy Unpacked?
The event is set to take place on the 26th of July. This year's event will focus on Samsung's upcoming folding phones. However, there will be plenty of savings to be had on past and current devices. The savings have already begun with $50 off preorders. You can also receive exclusive discounts and enter a voucher code giveaway by visiting the Galaxy Unpacked page on their website.
What devices can I expect to see at Samsung Galaxy Unpacked?
This year's event will focus on the Samsung Galaxy Z line of smartphones. However newer iterations of Samsung's existing products from their tablets and smartwatch lines will also be unveiled. Want to find out more about the devices on offer? You can read more about possible new colors for the Samsung Galaxy Z Fold, the new thinner Galaxy Z Fold 5 and Galaxy Z Flip 5 phones, rumours about the Galaxy Z Flip phone including possible new Galaxy Z Flip colors, and why we might have Google to thank for any Galaxy Z Fold price drops right here on Tom's Guide.
Does Samsung offer free shipping?
Samsung offers free shipping as default on all orders, saving you on extra fees. You can also opt for expedited shipping during the checkout process, but bear in mind that you'll need to pay for this faster shipping option.
Can I get a Samsung student discount?
The Samsung Education Offers Program gives students the chance to save on their Samsung purchases. To enroll, you must provide a qualifying education e-mail address. Once enrolled, you can earn up to 30% off select devices, higher trade-in credits, and more.
What is Samsung Rewards?
Samsung Rewards is the tech giant's loyalty scheme. It's free to join and gives customers between 2 - 4 points back for every $1 they spend on Samsung products. Every 200 points are worth $1 and can be redeemed against future orders, and you'll also get bonus points when you refer a friend, plus access to exclusive discounts on selected Samsung products.
What is the Samsung trade-in service?
Samsung lets you trade in older devices for credit, including smartphones, smartwatches and more. Trading in old tech can net you as much as $200 off your next order. If you want to check how much your old devices are worth, head to the Samsung website and find your model or enter your device's serial number. If you're happy with the price on offer, arrange a collection - Samsung will cover the cost, and the credit will be added to your account once they've received your gadgets.
What is Samsung Pay?
Samsung Pay is the brand's own digital payment platform and lets you make purchases via quick & easy contact payments from your device. Using the service can save you money, too - Samsung offers cashback on all purchases made via the platform, plus they throw in a little extra on every Samsung item you buy, letting you rack up some additional savings if you're a repeat customer.
How do I contact Samsung customer service?
If you want to get in touch with Samsung customer service, head to their website and find the contact page. From here, choose your product and Samsung will find you the best solution. You'll be able to speak to someone by phone, live chat or email.
Hints and tips
Shop the Samsung sales: Samsung regularly runs seasonal promotions around key retail holidays such as New Year's, Christmas & Black Friday, when you can see as much as 70% off the usual price of selected products. Make sure to check in around these times of year for the best prices on Samsung tech.
Samsung Military & First Responder discounts: It's not just students who get to save. Samsung also offers a 30% discount to all Government workers, Military personnel & First Responders. To save on your orders, you'll need to verify your status with a valid professional email address to qualify.
Shop for Samsung refurbished devices: Consumers can save up to 30% by purchasing renewed smartphones directly from Samsung. The devices are restored to like-new condition and are covered by a 1-year warranty.
Keep an eye out for Samsung Cashback deals: Samsung likes to offer cashback on certain items, which they award in the form of store credit, to save customers on future purchases. For example, up to £300 cashback on selected Samsung TVs and soundbars.
Use the refer-a-friend scheme: Know someone who'd like a Samsung product? Rewards members can get some additional points through friend referrals. When your pal buys a Samsung product, they get 5% off their order and you can get up to $1000 in rewards.
How to use Samsung promo codes
1. Choose one of our Samsung promo codes you'd like to use and click "Get Code" to reveal it.
2. Copy the code for later, then head to the Samsung website and start shopping.
3. Add the items you want to your shopping cart as you go, then click on your cart when you're ready to place your order.
4. Below the "Order Summary," you'll find a field labeled "Enter Promo/Referral Code(s) Here."
5. Manually enter your coupon code in the provided field, click "Apply," and the coupon code will automatically be applied to your purchase.
6. Proceed through the rest of the checkout as normal to place your order.
