FAQs
Does Trek offer free shipping?
Trek Bikes offers free shipping on all orders over $49. All orders shipped to a retailer for pickup also qualify for free standard shipping. Otherwise, orders under $49 will incur an $8.99 shipping fee. All deliveries are generally made in three to five business days. Expedited shipping is available for $19.99 or overnight for $34.99.
Is there a Trek Bikes near me?
Trek Bike stores are located in select states. You can browse, shop, and pick up items from these stores, and find your nearest branch via the Trek Bikes website. Bikes can also be purchased online and shipping to your home or a local partner.
What is the Trek Bikes return policy?
Gear and bikes purchased at Trek can be returned within the first 30 days of purchase. Items will be taken without any additional charges or hassle. In-store purchases are subject to individual retailer restrictions. In all instances, the returned items require proof of purchase.
What is BCycle?
BCycle is a bike share program started by Trek Bikes. The program is available in select states only including California, Wyoming, Colorado, Texas, Pennsylvania, Wisconsin, and more. You can learn more about BCycle via their website.
How do I contact Trek Bikes customer service?
Trek Bikes is available via phone, chat, or through social networks. To reach Trek headquarters, you can call (800)-585-8735 Mondays through Fridays from 10am to 6pm. Online chat is available Mondays through Fridays from 8am to 7pm. Trek also encourages DMs through Instagram, Facebook, or Twitter.
Hints and tips
Shop Trek Bikes sales & clearance: Trek Bike sales can be found throughout the year, especially during seasonal events such as Christmas & Black Friday. You can save up to 50% off select products and can shop by different areas including apparel, gear & accessories, bikes and other items.
Browse factory overstock: Trek offers huge discounts on excess inventory. Factory overstock products range from tires, water bottles cages, grip sets, and more.
Make the most of free shipping: Trek Bikes offers free shipping on all orders worth $49 or more, letting you save on extra fees when you pass a minimum spend. If you find yourself under, add some accessories on to make sure you're saving on those costs.
Sign up for the Trek Bike newsletter: Trek Bikes will e-mail you exclusive promotions and sales info when you sign up for their newsletter. To sign up, just browse to the bottom of their homepage and enter your e-mail. New info will be sent regularly to your email inbox so you never miss a chance to save.
Follow the brand on social media: If you want to keep up with Trek Bikes news, you can also follow them on their social media channels including Facebook, Twitter & Instagram. You'll see info on new products, sales, promotions, events & much more.
Make the most of online resources: Trek also features a range of online resources to help you make the most of your products, including manuals & user guides, info on bike basics & safety, bike sizing & fit guides, and a suspension calculator to help you work out the right suspension settings for you. Check these out to get some extra mileage for your purchase no matter what your level of expertize.
How to use Trek Bikes promo codes
1. Find one of our Trek Bikes promo codes you want to use and click "Get Code" to reveal it.
2. Copy the code and head to the Trek Bikes website to start shopping.
3. After adding an item(s) to your shopping cart, proceed to the checkout stage. Here you'll see a field labeled "Enter Promo Code."
4. Click the field and manually enter your Trek Bikes coupon. After entering, hit the "Apply" button and your coupon will be activated.
5. Proceed through the rest of the checkout process as normal to place your order.
